Get Your Free Wellness Plan – Personalized just for you
    St Johns• Serving St Johns, FL & Surrounding Areas
    Opens at 8:00 AM
    (904) 513-8877

    SMS Terms & Conditions

    Terms governing our mobile messaging program

    Last Updated: February 1, 2025

    Program Description

    By providing your mobile phone number and consenting to receive text messages from iCRYO Recovery & Wellness ("we," "us," or "our"), you agree to receive SMS/MMS messages related to our wellness services.

    Messages may include:

    • Appointment reminders and confirmations
    • Personalized wellness plan delivery
    • Service updates and important notifications
    • Promotional offers and special deals (if you opted in)
    • Follow-up care instructions

    Message Frequency

    Message frequency varies based on your preferences and account activity. You may receive:

    • Service Messages: Appointment reminders, confirmations, and wellness plan updates as needed
    • Marketing Messages: Up to 4 promotional messages per month (only if you opted in to marketing communications)

    You can adjust your message preferences at any time by contacting us or following the opt-out instructions below.

    No Sharing Policy

    We will never sell, share, rent, or otherwise disclose your mobile phone number or the contents of mobile messages to any third party for promotional or marketing purposes.

    Your mobile number is collected solely for the purpose of providing you with our messaging services and will only be shared with:

    • Service providers who help us deliver text messages (who are bound by confidentiality agreements)
    • Legal authorities when required by law

    For complete details on how we handle your personal information, please see our Privacy Policy.

    How to Opt Out (STOP)

    You may opt out of receiving text messages at any time by replying STOP to any message you receive from us.

    After opting out, you will receive a single confirmation message confirming that you have been unsubscribed. You will no longer receive promotional text messages from us.

    Note: If you opt out of marketing messages, you may still receive transactional messages related to your appointments and account (unless you request complete removal by contacting us directly).

    How to Get Help (HELP)

    For help or questions about our mobile messaging program, reply HELP to any message you receive from us.

    You can also contact us directly:

    Phone: (904) 513-8877

    Address: 120 Durbin Pavilion Dr Suite 103, St Johns, FL 32259

    Carrier Fees & Requirements

    Message and data rates may apply. Your mobile carrier's standard messaging rates will apply to messages sent to and from our short code or phone number.

    Carriers are not liable for delayed or undelivered messages. Check with your wireless carrier if you have questions about your text messaging plan.

    Supported Carriers: All major US carriers are supported including AT&T, Verizon, T-Mobile, Sprint, and others.

    Your Consent

    By providing your mobile phone number and checking the consent box on our forms, you expressly consent to receive text messages from iCRYO Recovery & Wellness at the number provided.

    Consent is not a condition of any purchase. You can still use our services even if you decline text messaging.

    By consenting, you agree to these SMS Terms & Conditions and our Privacy Policy.

    Changes to These Terms

    We may update these SMS Terms & Conditions periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued participation in our messaging program after changes constitutes acceptance of the updated terms.